LED Grow Lights New Zealand Terms and Conditions.

Returns Policy

Up to a full refund may be provided with prior approval for goods returned to our warehouse, unopened in their original packaging and within 14 days of purchase. Shipping expenses, in both directions, are not refundable except by prior agreement.
If the goods you receive are faulty, we reserve the right to repair or replace those goods if they are returned to our warehouse within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.
After 30 days returns and refunds are subject to manufacturers warranty.

Warranty

Our standard LED Warranty is 3 Years. We stand by the quality and reliability of our LED's with this warranty, no fuss or hassle, we sort issues out fast and take care of all our customers' needs well after they have purchased their lights. Our range of American LED Grow Light's all have an exceptional 5 year Warranty and our Grow Spot Lights and some selected LED Grow Lights have a 1 year Warranty.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking will be checked the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 3 days for delivery domestically, or 7-10 days when the item is shipped directly from our supplier.

Illegal Use

These lights are NOT to be used for ANY ILLEGAL ACTIVITY
By purchasing LED lights from this site you are agreeing to use it responsibly in all respects.

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